Tvoi ConciergeBy using this website, you accept these terms. They govern the website and initial enquiries but do not replace a separate agreement for a specific service.
Website information
Tvoi Concierge provides concierge services in Florence, Tuscany and throughout Italy. Website descriptions are general information. Availability, timing, team and conditions depend on the request, date, location and suppliers.
Enquiries and tailored proposals
A message, call or enquiry does not create a contract or guarantee a booking. Pricing is always tailored. A service is confirmed only when scope, price, payment and cancellation terms are accepted in writing. That confirmation or a separate agreement then applies.
Third-party suppliers
Requests may involve venues, carriers, villa owners, medical facilities and other independent providers. Their availability and rules may affect delivery. Each party's responsibility is determined by the tailored proposal and applicable law.
Confidentiality
We treat client and enquiry information as confidential. Projects with enhanced requirements may be covered by a separate NDA. Client materials and results are not published without permission.
Intellectual property
The website text, design, brand and original materials belong to Tvoi Concierge or are lawfully used. Systematic copying, extraction, resale or use of the website materials and structure to create a competing database is prohibited without written permission.
Governing law and contact
Italian law applies without limiting mandatory consumer rights. Disputes are heard by the competent court under applicable rules. Contact: info@tvoi-concierge.com, +39 329 94 84 222.