Tvoi ConciergeVIP Airport Meet and Fast-Track in Florence
Met at the aircraft or the gate, walked past the queues and handed straight to your waiting car.
Arrival is where a trip is won or lost, and we have smoothed it at Florence and Pisa for over 15 years. A dedicated greeter is waiting as you land, guides you through fast-track lanes where available, assists with immigration formalities and stays with you until the last bag is on the trolley. Where the airport allows, we arrange lounge access while formalities are completed for you, then walk you to the car with no wait at the kerb. Departures work the same way in reverse: escort to check-in, help through security and into the lounge, so the airport becomes the calmest part of the journey rather than the most stressful.
What the Meet Includes
Meet at Arrival
A greeter waiting the moment you land at Florence (FLR) or Pisa (PSA), ready with your name and a plan.
Fast-Track & Immigration
Guidance through priority lanes where available and assistance with passport and immigration formalities.
Baggage & Customs Help
Help locating and moving your luggage and, where needed, support through the customs channel.
Lounge Access
A quiet lounge to wait in comfort while the formalities are handled on your behalf, where the airport offers it.
Seamless Car Handover
Walked straight to a waiting business-class car or your onward transfer, with no queue at the kerb.
Departure Assistance
The same care on the way out: escort to check-in, help through security and settled into the lounge before your flight.
Why Arrive With Us
One Team, One Handover
The greeter and the driver are coordinated by us, so you move from aircraft to car without a single loose end.
Local at Both Airports
Fifteen years working Florence and Pisa means we know the terminals, the staff and where the time is really lost.
Your Language
Greeters and coordinators speak Russian, Italian, German and English, so nothing gets lost at a critical moment.
Discreet by Design
Low-profile, unhurried and private: assistance that feels like a courtesy, not an entourage.
VIP Meet FAQ
Where exactly will I be met?
At Florence and Pisa the greeter meets you inside the terminal on arrival with a name sign; the exact point depends on the airport and your service level, which we confirm in advance.
Is fast-track always available?
Priority and fast-track lanes exist at certain points and times; where they are available we use them, and where they are not, your greeter still guides you through the quickest route.
Can you help with immigration and customs?
Yes. The greeter assists with immigration formalities and supports you through the customs channel, though the checks themselves remain with the authorities.
Does the meet include the onward car?
The meet can be booked on its own or together with your transfer. When combined, we hand you straight to a waiting car with no gap between the two.
Do you also assist on departure?
Yes. On the way out we escort you to check-in, help through security and see you into the lounge, mirroring the arrival service in reverse.